Nemokamas siuntimas Lietuvoje įsigijus prekių už €50!!! Nemokama dovana, jei išleisite daugiau nei €100 eurų!!

Shipping & Refunds Policy

We ship via DPD only (at the moment)

Your product will be shipped within 1 - 3 business day's if it is marked as in stock.

Then it will take approximately 2-5 days to arrive. So please allow 7 days for arrival of your order.
Feel free to contact us after 5 days for an update.

 

Returns

If you’re looking to return or exchange your order for whatever reason, we're here to help!

We offer free returns or exchanges within 30 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.

Please note the following exceptions to our return and exchange policy:

Returns are for people trying a product for the 1st time. You cannot return an item you have previously purchased and returned.

To initiate a return or exchange, please complete the following steps:

E-mail us: agne@kleinsorganic.com

Additional Information:

  • How long it takes to receive your refund, replacement product, or store credit?

5-7 working days.

  • Are there any shipping fees or restocking fees?

None, we have your back :-)

  • How will you handle lost or damaged returns?

Our shipping service provides insurance and tracking. If something goes wrong, contact us and we will sort it.

Contact us on facebook messenger from the website, e-mail above or the phone on our about us page.