We ship via DPD only (at the moment)
Your product will be shipped within 1 - 3 business day's if it is marked as in stock.
Then it will take approximately 1-2 days to arrive. So please allow 5 days for arrival of your order.
HOWEVER…Most customers receive their order within 1-2 working days.
Feel free to contact us after 3 days for an update.
Please read the information provided to care for me correctly, so we can be together longer.
After using me, please place me on a bamboo or wooden soap dish. I need air circulation to dry before the next use.
If you put me in a ceramic or clay soap dish, I may start to dissolve and wear out faster. Please do not leave me on the corner of the bath or the shower shelf for the reasons explained in the first point.
I really like to travel, so take me with you. Put me in the bag I came in. If you take care of me properly, I will serve you longer.
If you’re looking to return or exchange your order for whatever reason, we're here to help!
We offer free returns or exchanges within 30 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.
Please note the following exceptions to our return and exchange policy:
Returns are for people trying a product for the 1st time. You cannot return an item you have previously purchased and returned.
To initiate a return or exchange, please complete the following steps:
E-mail us: agne@kleinsorganic.com
Additional Information:
- How long it takes to receive your refund, replacement product, or store credit?
5-7 working days.
- Are there any shipping fees or restocking fees?
None, we have your back :-)
- How will you handle lost or damaged returns?
Our shipping service provides insurance and tracking. If something goes wrong, contact us and we will sort it.
Contact us on facebook messenger from the website, e-mail above or the phone on our about us page.
Nourish & cleanse your skin
We use soap every day, multiple times per day. On the largest organ of our body, our skin.
That means that the toxic load we expose our body to over weeks, months, and years can be huge!
That’s why it’s more important than ever to understand which ingredients are bad, good, necessary, and unnecessary.
And that’s why we do not use any synthetic, questionable, or toxic ingredients in our hand & body soaps...
Look After Your Soap & It Will Look After You.
Making the switch to natural doesn’t have to be more expensive.
In fact, if you follow our care instructions for your natural soap, it will surprise you just how many washes you can get from it.
Agne makes our hand & body soaps using the cold method which takes longer and requires a greater length for maturity.
Once the soaps are made, we set them aside on our ‘soap rack’ for 2 weeks to mature.
Then we place them in boxes with holes for another 4 weeks to dry out fully.
After the drying stage has completed. We place them in airtight containers so the essential oils won't evaporate as quickly.
This ensures that the soaps don’t turn into a mushy mess and remain solid for longer, yet lathering up beautifully.
did i mention they smell amazing aswell?
It took us a lot of soap bars before we realized how to formulate the soaps so that the essential oils react properly with one another and provide a delicate, natural, beautiful scent.
Working with natural products like essential oils is far more delicate and complicated than people imagine.
Even the order in which the oils are poured can mean the difference between no smell and a beautiful earthy smell, like ‘walking in grandma's garden’.
Bio-Available Botanical Properties
Because we do not destroy the botanical properties of our base oils & essential oils by using high temperatures. We instead use the slower ‘cold method’ the amazing properties remain alive and intact, to be absorbed by your skin.
Natural Scent
Lasts Longer
The method we use is the ‘cold method’ and the post-production maturing process ensures a soap that lasts longer and doesn’t turn to mush.
We do not use any artificial perfumes or fragrances. This means you are kleft with a soap that smells natural, light and botanical.
Remember… Because everything is made by hand in small batches.
We only have a small amount of stock for each soap, if we are sold out please do not be upset with us.
Contact us and we will see how we can help you.
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