1. Can I return or exchange a product if I’m not satisfied?

Yes! We offer free returns or exchanges within 30 days of receiving your order.

2. What are my options for a return?

You can choose to receive:

• Store credit

• A different product

• A refund to your original payment method

3. Are there any exceptions to the return policy?

Yes. Returns are only available for first-time purchases of a product. If you have previously purchased and returned an item, it cannot be returned again.

4. How do I initiate a return or exchange?

Simply email us at agne@kleinsorganic.com AND david@kleinsorganic.com to start the process.

5. How long does it take to receive my refund, replacement, or store credit?

Once we process your return, you can expect to receive your funds, replacement product, or store credit within 5-7 business days.

6. Do you charge any shipping or restocking fees for returns?

No, we cover all return shipping and there are no restocking fees.

1. How long does it take to receive my order?

If your item is in stock, it will be dispatched within 1-2 business days. Shipping then takes 2-3 business days, so please allow 3-5 days in total for delivery.

2. What should I do if my order hasn’t arrived after 5 days?

If your order hasn’t arrived within the estimated timeframe, feel free to contact us for an update at agne@kleinsorganic.com or david@kleinsorganic.com.

3. Do you charge for shipping?

Yes we do, this will be calculated at the checkout stage based on the address you provide.

“Rosmarinas” Solid Shampoo for All Hair Types

Ingredients:

Sodium Cocoyl Isethionate (SCI), Sodium Coco-Sulfate (SCS), Rosemary Hydrosol, Olive Oil, Aloe Vera, Sapote Oil, Broccoli Seed Oil, Red Raspberry Seed Oil, Castor Oil, Pomegranate Seed Oil, Panthenol (Vitamin B5), Lactic Acid, Hydrolyzed Silk Protein, Carrot Seed Oil, Hydrolyzed Wheat Protein, Keratin, Green Clay, Rosemary Essential Oil.

“Grouda” Solid Shampoo for Oily Hair

Ingredients:

Sodium Cocoyl Isethionate (SCI), Sodium Coco-Sulfate (SCS), Aloe Vera, Jojoba Oil, Sapote Oil, Broccoli Seed Oil, Red Raspberry Seed Oil, Castor Oil, Pomegranate Seed Oil, Panthenol (Vitamin B5), Lactic Acid, Hydrolyzed Silk Protein, Carrot Phytol, Hydrolyzed Wheat Protein, Keratin, Amla Powder, Shikakai Powder, Ghassoul Clay, Essential Oils of Sage, Lavender, Rosemary, and Frankincense.

“Autra” Solid Shampoo for Sensitive Skin & Children

Ingredients:

Sodium Cocoyl Isethionate (SCI), Sodium Coco-Sulfate (SCS), Calendula Macerated Oil, Aloe Vera, Sapote Oil, Broccoli Seed Oil, Red Raspberry Seed Oil, Castor Oil, Pomegranate Seed Oil, Panthenol (Vitamin B5), Lactic Acid, Carrot Seed Oil, Hydrolyzed Wheat Protein, Calendula Tincture.

Universal Solid Conditioner (“Nettle” Conditioner)

Ingredients:

Nettle Macerated Oil (Urtica dioica maceratio), Shea Butter, Cetearyl Alcohol, BTMS Wax, Jojoba Oil, Tucuma Butter, Rokonsal BSB-N, Eco-preservative, Essential Oils: Lemon, Rosemary, Thyme.