Valentino Dovana “JAM”

Apply to clean, wet hair, focusing on mid-lengths and ends.

Leave on for a 5-10 minutes, then rinse thoroughly.

Can also be used as a richer treatment before washing by applying through the lengths, leaving on for longer, and washing out with shampoo.

Ingredients

- Birch leaf hydrosol
- BTMS conditioning wax
- Mango butter
- Cupuaçu butter
- Aloe vera gel
- Nettle macerated oil
- Burdock macerated oil
- Lanolin
- Milk thistle seed oil
- Castor oil
- Rocon BB (preservative)

Essential oils:
- Rosemary
- Cedarwood

Nettle macerated oil – traditionally used to support hair vitality and strength

Burdock macerated oil – helps condition and support the hair fibre

Mango butter – nourishes and softens dry lengths

Cupuaçu butter – helps improve elasticity and moisture retention

Milk thistle seed oil – supports smoothness and nourishment

Castor oil – helps condition and coat the hair fibre

Lanolin – supports softness, flexibility, and curl definition

Birch leaf hydrosol & aloe vera gel – provide gentle hydration and comfort

1. Can I return or exchange a product if I’m not satisfied?

Yes! We offer free returns or exchanges within 30 days of receiving your order.

2. What are my options for a return?

You can choose to receive:

• Store credit

• A different product

• A refund to your original payment method

3. Are there any exceptions to the return policy?

Yes. Returns are only available for first-time purchases of a product. If you have previously purchased and returned an item, it cannot be returned again.

4. How do I initiate a return or exchange?

Simply email us at agne@kleinsorganic.com AND david@kleinsorganic.com to start the process.

5. How long does it take to receive my refund, replacement, or store credit?

Once we process your return, you can expect to receive your funds, replacement product, or store credit within 5-7 business days.

6. Do you charge any shipping or restocking fees for returns?

No, we cover all return shipping and there are no restocking fees.

1. How long does it take to receive my order?

If your item is in stock, it will be dispatched within 1-2 business days. Shipping then takes 2-3 business days, so please allow 3-5 days in total for delivery.

2. What should I do if my order hasn’t arrived after 5 days?

If your order hasn’t arrived within the estimated timeframe, feel free to contact us for an update at agne@kleinsorganic.com or david@kleinsorganic.com.

3. Do you charge for shipping?

Yes we do, this will be calculated at the checkout stage based on the address you provide.